020 7491 7491
Numbers
- Non Geographic Numbers
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Maximise your business opportunities and customer service with additional telephone numbers for your business.
Call Management Services
Add call management services to any of these numbers to provide;
Managing your numbers and services is quick and easy
Control your numbers and services through your Sears account manager or online through our portal
Memorable numbers or Gold numbers
Any of our non-geographic numbers can be supplied as a memorable or gold number.
Contact one of our advisors and you could soon be seeing the benefit. - Freephone numbers 0800
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Sears Communications Freephone numbers (0800, 0808 & 0500) are a powerful sales and marketing tool for your business with the potential to generate up to three times more business than conventional numbers.
Freephone numbers are ideal for:
Freephone number benefits:
Cost to caller:
Nothing to call you from a landline, mobile charges vary.
Cost to you:
Inbound charges apply billed per second.
NO connection or rental charges, NO cancellation period, NO commitments. - 0845 telephone numbers
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Sears 0845 numbers enable people to call you from anywhere in the UK making your business as easy to reach as any local company.
0845 numbers are ideal for:
0845 number benefits:
Cost to caller:
Varies according to landline or mobile provider but more expensive than a geographic number.
Cost to you:
NO connection or rental charges, NO cancellation period, NO commitments.
- Numbers for UK Town and City codes 01 & 02
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You can have a local telephone number for most towns or cities in the UK without having a physical presence there.
Local town and city numbers are ideal for:
Local town and city number benefits:
Cost to caller:
Their local or national rate.
Cost to you:
Pence per minute call charges apply on the calls you receive, billed per second.
NO rental or connection charges, NO commitments. - 0333 Probably the best call rate for customers
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A recognisable number that is cheap for your customers to call.
0333 numbers are ideal for:
0333 number benefits:
Cost to caller:
Their national rate with calls included in bundles and inclusive minute packages from most mobile and landline operators
Cost to you:
Pence per minute call charges apply on the calls you receive billed per second.
NO rental or connection charges, NO commitments. - 0844 Revenue generator
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0844 numbers offer fixed rate calls for your customers whilst generating revenue for you
0844 numbers are ideal for:
0844 number benefits:
Cost to caller:
Varies but typically 5p per minute from a landline
Cost to you:
You receive a share of the call evenue
NO rental or connection charges, NO commitments. - 0871 & 0872 Revenue generator
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0871 are charged at a higher rate than 0844 and therefor provide more revenue for you
0871 numbers are ideal for:
0871 number benefits:
Cost to caller:
10p per minute
Cost to you:
You receive a share of the call revenue
NO rental or connection charges, NO commitments. - 0300 Numbers exclusive to the Public Sector and Charities.
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Ofcom regulate that 030 numbers can only be used by charity, public sector and not-for-profit organisations and that the bodies eligible to use ‘030’ numbers should meet at least one of two basic criteria:
Cost to caller:
Their local or national rate with calls included in bundles and inclusive minute packages from most mobile and landline operators
Cost to you:
Pence per minute call charges apply on the calls you receive billed per second.
NO rental or connection charges, NO commitments - International City Codes - a local number overseas
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Have a local telephone number overseas, available for many towns and cities around the world.
International numbers are ideal for:
International number benefits:
Cost to caller:
Their normal local or national rate.
Cost to you:
Pence per minute call charges apply on the calls you receive billed per second.
- International toll free (International Freephone)
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Sears can provide your business with an International Freephone telephone number for many international cities.
International toll free numbers are ideal for:
International toll free numbers benefits:
Cost to caller:
Nothing to call you from a landline. Mobile charges vary.
Cost to you:
Pence per minute call charges apply on the calls you receive billed per second.
- Call Management Services
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How your calls are managed, answered and responded to is vital for your business. Using call management services you can route calls to teams or locations, provide answering services, auto attendants, hunt groups, call recording, Fax to email and more.
Multiple call management services can be added to a number such as routing out of hours calls to an alternative number and if unanswered then route to voicemail.Auto Attendant - Press 1 for etc.
Direct callers to the correct extension or provide automated information without the need for a receptionist.
Call Queuing
Queue your calls when your number is busy and answer them in turn, ideal for service desks or small call centres.
Call Recording
Recordings can either be downloaded or delivered by email or FTP at the end of each call.
Automated data collection
Callers respond to an automated series of questions either verbally or using their phones keypad. Ideal for pre-screening calls prior to connection to ensure the caller meets set criteria, reducing the time spent by staff. Response data can either be downloaded, or delivered by email or FTP.
Fax2Email
Receive faxes by email; each document can be delivered to single or multiple email addresses.
Route calls based on the caller’s location
From a single published number route calls based on the physical location of a caller to your nearest branch or store using Geographic area Plans.
Hunt groups
Hunt groups route incoming calls to a pre-defined list of destination in turn until a call is answered or goes to voicemail. Multiple hunt groups can operate at different times or days providing great flexibility.
Mid-call transfer
Answered calls can be transferred out to another destination number without needing another phone line or having to pay for the cost of making a second call.
Multiple numbers ring simultaneously until a call is answered.
Up to seven destination numbers ring simultaneously with the first to answer taking the call. The Multi-Call service can be useful for multi-site businesses, home workers or start-up business with no phone system.
Want to share calls between teams or locations?
Calls can be routed to a pre-defined list of locations on a percentage share basis allowing for calls to be shared between teams or locations using the Ratio Call Distribution service.
Route calls according to time of day or day of week
Time and day call routing lets you route your incoming calls to different numbers at different times of the day or days of the week. For instance out of hours calls could be routed to mobiles or voicemail.
Voicemail
Records and stores messages when you’re away or on the phone. Messages can be picked up by email, FTP, and/or accessed through the Number Manager Web portal.
Voicemail (Out of hours)
Out of hours callers can be offered an alternative voicemail service which is available when used in conjunction with the Time & Day feature. When a service is set to closed, out of hours voicemail will take messages which can be delivered by email, FTP, or accessed through the Number Manager Web portal.
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